I was expecting the training and onboarding to get me up and running quickly, but it took much longe
I was expecting the training and onboarding to get me up and running quickly, but it took much longer than I thought it would. The initial setup promised a straightforward process, yet I found myself waiting at several steps with little guidance on how to proceed efficiently. Compared to other software platforms I've tried, this one seemed slower in providing clear instructions, which affected my early experience negatively. The complexity of the database feature required more time to understand than the training sessions I attended focused on. Calls to telephonic support sometimes helped but often added to the delay with repeated explanations. Payment and invoicing were the only parts without issues, as they were handled smoothly. The contrast between my expectations and actual delays left me frustrated and reluctant about recommending the platform for those needing speedy onboarding. Overall, it did not work well in terms of time investment versus progress during the crucial initial phase of use.