Expected quick start but it took way longer than I thought
I was hoping to get going pretty fast with WFHI's software, but honestly, it took longer than I expected. Signing up was simple enough, but then getting access and all the necessary permissions took way more time than what I anticipated. I kept waiting and trying to figure out the onboarding materials, which didn't match my pace. Also, the dialer setup seemed confusing at first, and I kept circling back to the support documents to figure it out, but they weren’t always updated. It felt like I was stuck trying to get started for about a week, which was frustrating. Even the database feature integration was slower than promised, which meant I couldn’t smoothly include all my contacts initially. Despite some help from telephonic support, I had to be proactive and persistent to finally get everything ready. So while the software itself seems fine, the longer wait and slow start really put a damper on what I was expecting.