Expected quick start, but it took much too long

Expected quick start, but it took much too long

I signed up expecting a much faster setup and onboarding process, but it dragged on for longer than I thought it would. The initial steps were confusing and support didn’t seem quick enough in responding to the questions I had. The dialer tool took days before it was workable, and the database syncing wasn’t smooth initially. Billing and payments were okay, but the delays in training and calls of assistance meant I wasted a lot of time. Support took a while to explain the process in any detail, which I had expected to be faster and more straightforward. It’s not that the software is bad, but the pace at which I could start using it properly was disappointing compared to what I expected.