expected quick start but it took longer than i hoped
I figured signing up for the software and training would be a faster process than it actually was. I expected to just get onboarded and start using the dialer and database within a day or two, but it took longer with all the verification steps and initial setup. They do offer telephonic support, which helped answer questions here and there, but that support wasn’t always immediately available when I needed it. The automatic updates worked well and didn’t disrupt anything, so that was a plus. Overall, I got going eventually but definitely had to be patient more than I would have liked. Payment and billing also added some time because of repeated confirmations required. I can see how some users might be fine with this pace, but for me it felt slower than what I was expecting at the start. The experience was mixed but not bad, just not as quick as advertised either.