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WFHI review

Expected quick start but it took long

2 out of 52 of 5Unverified experienceTraining and onboarding

Expected quick start but it took long

I was hoping that once signed up, I could quickly learn how to use the software and start managing my workflow without waiting. But actually, I took quite a while to get fully going. The training sessions seemed longer than I expected and sometimes the explanations weren’t very clear about how the dialer and calling tools integrated. Also, I found the invoicing part confusing initially because I wasn’t sure when payments would be processed or how to check invoices properly. I thought support would help clarify these things fast, but support was slow to answer or sometimes vague. Despite some parts working well, like automatic updates that didn’t disrupt anything, the onboarding pace was slower than I assumed it would be. Overall, my expectations for a quick, easy start weren’t quite met as I had hoped. Maybe with more time and patience I’d adapt, but it was definitely not the smooth experience I had imagined.

Anika SarinUttar Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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