Expected quick start but it dragged on
I was hoping to get going fast with the software, given the promises made in the initial info. But honestly, it took too long to actually start doing anything meaningful. The onboarding process felt slow and there were too many steps that didn’t seem necessary. Though the initial sign-up and payment went smoothly enough, the next parts stalled a lot. I waited longer than I expected before training began, and even when it did, I wasn’t sure if it was covering what I needed immediately. I guess the dialer worked okay when I finally got to use it, but that was quite late. I expected to have the database ready to work with alongside the training, but that coordination wasn't there. Also, the updates weren't explained, and at times I felt lost about what to do next. Maybe telephonic support was fine when I contacted them, but I didn't rely on it much because of the delays overall. Definitely not the quick start I thought I was buying.