Expected quick start but got stuck for long
I decided to try WFHI software and expected a quick setup based on the website information. The signup process was straightforward but after that, it took much longer than I anticipated to get the software operational. The onboarding instructions were somewhat unclear, which made the initial days frustrating as I tried to figure out each step on my own. I waited to receive training access and expected some prompt communication about how to proceed, but the delay made things confusing. Sign-up and invoicing were smooth but starting to work with the calling tools and dialer faced multiple hiccups that slowed progress further. Automatic updates also introduced changes without much notice, which disrupted the workflow. I reached out to support several times, but the response was slow, leaving me waiting when I needed help. Overall, the experience was much slower than what I expected from the start to having a functioning setup. This delay affected how I planned my tasks, and the entire process felt more complicated than it was pitched. I hoped for a quicker turnaround after purchase, but these setbacks meant it took far longer to actually get started than I thought it would. In sum, I was expecting a faster and more seamless introduction but got held up for quite a while, which was disappointing.