expected quick start but got stuck for days
I had high hopes that getting started with WFHI’s training and software would be a smooth and rapid process. Sadly, it took far more time than anticipated to become functional with the system. The onboarding steps seemed straightforward in theory but in practice they dragged on for several days before I could properly use the calling tools and database features. I expected at least some immediate guidance or quick telephonic support to speed things up, yet responses often felt delayed or not fully helpful, which hampered progress. Automatic updates added minor confusion too because the software kept changing without clear explanations. The invoicing and payment process at sign-up was clear, but it couldn’t make up for the slow, difficult start. Overall, the mismatch between what I expected and what actually happened was frustrating. I hoped to jump right in efficiently but instead I spent longer adjusting than I wanted, and it left me wary about relying on this for tight remote workflow schedules.