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WFHI review

expected quick start but got mixed timing

3 out of 53 of 5Unverified experienceSales and pre-purchase

expected quick start but got mixed timing

I thought signing up and setting up would be pretty quick and easy, given the way the onboarding process sounded in the emails. It did start with a straightforward sign-up and invoicing step, which was smooth enough. The training modules came next, and I was able to dive into them without much hassle, which was nice. However, when it came to actually using the dialer and calling tools, it took a bit longer than I expected to get them working the way I wanted. The database feature integration was somewhat confusing on my end, and I found myself toggling back to the tutorial videos to figure out how to organize client details effectively. Also, the automatic updates occasionally interrupted my workflow, which was frustrating. Telephonic support did help, but the waiting time sometimes felt longer than necessary, which was a downside. Overall, some things worked as I hoped—they got me up and running in parts—but other aspects like the dialer setup and updates made the process slower than I thought it would be. I feel like streamlining these stages could really improve the experience for someone like me who just wanted to get going without delays.

Swara Deepak ChadhaWest Bengal, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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