Expected quick start but got delayed by setup
I imagined I would get started with the software quickly after signing up, but it took quite a while to really get going. The training sessions were scheduled and helpful, but the onboarding process had some parts that felt unnecessarily drawn out. For example, configuring the dialer alongside the database feature required more time than I expected, and automatic updates sometimes interrupted my flow. While support was available, I had to wait on calls occasionally which slowed things down. Overall, the time to reach full productivity was longer than I anticipated, which was frustrating. I wasn’t expecting everything to be instant, but some steps could have been streamlined to help finish onboarding faster. So the length of setup was definitely a mismatch with what I initially thought would happen.