expected quick start but got a slow onboarding
Honestly I thought the training and onboarding would get me going a lot faster than it did. I was expecting to be comfortable using the dialer and managing the database in a matter of days, but it took quite a bit longer than I anticipated. The instructions were sometimes unclear and I had to pause multiple times to figure out if I missed any steps. The actual training sessions seemed fine, but the overall process felt stretched out. I get that there might be a lot to learn but for a tool that promotes efficiency, the initial waiting and setup were a little frustrating. Also, signing up and dealing with invoicing wasn’t too bad, but I just wished the training could have been more streamlined. I’m still trying to get fully confident with all the features even after a couple weeks, which wasn’t quite what I signed up for. Hopefully future improvements will speed things up for others so they don’t feel stuck like I did for so long.