When I first looked at the sales and pre-purchase process, I expected to get going almost immediatel

When I first looked at the sales and pre-purchase process, I expected to get going almost immediatel

When I first looked at the sales and pre-purchase process, I expected to get going almost immediately since the site promised an easy onboarding. However, after signing up and attempting to use the database and calling tools, it became clear that it took longer than I thought to fully understand the system and make it work for me. Some of the training materials were helpful but a bit scattered, and the invoicing system was more complex than I anticipated. While I was happy with the support staff’s readiness to help by phone, I found that resolving issues took some back and forth. It’s tough to say whether this experience is typical, but it leaves me feeling that the learning curve might be steeper than initially suggested. So my expectations did not quite match what I encountered, leading to a neutral rating reflecting both positive and negative aspects together.