3 out of 53 of 5Verified customerSupport and communication
Expected quick solutions but ended up waiting a bit
I reached out to support because I was stuck during the onboarding phase. Initially, I expected my queries to be addressed immediately. The first call took a while, and I was put on hold a few times. Later, I got connected to someone who tried to explain the dialer tools well. However, some information was repeated across calls which was a bit frustrating. The telephonic support did solve my main issues eventually, and the automatic updates happened smoothly in the background without needing me to do anything. The sign-up and payment process was straightforward though, with clear invoices received on time. Overall, support delivery was a mixed bag with some waiting but eventual resolution.