Expected quick setup, got stuck in loops of waiting and repeating
I expected to get immediate access and easy onboarding with the WFHI software, but unfortunately, the experience was frustrating. Every time I tried to use the dialer or access the database, I encountered delays and had to retry multiple times. The wait for telephonic support was itself a long process, and when finally connected, the solutions were repetitive without much progress. I felt like I was stuck in a loop of repeating the same information multiple times without resolution. Automatic updates did not seem to fix persistent bugs during my period of interaction. Even the invoicing and payment were slower than expected, adding to the overall delay. If the software promised quick activation and seamless support, my actual encounter was far from that. I hoped for much better efficiency, but this was a disappointment and led to wasted time on my end.