Expected quick setup but it stretched out
I had hoped that training and onboarding would be a quick one-time process that fits neatly around my working hours. In reality, while the initial sessions covered the basics as expected, the ongoing training occasionally demanded time beyond what I anticipated. This made scheduling difficult, as sometimes these sessions occurred when I was already working on other tasks. The calling tools and dialer took a bit longer to get used to than I thought they would, which added pressure during work hours. On the positive side, the database feature integrated well with my routine, and automatic updates happened smoothly without disruptions. The invoice and payment process was straightforward and clear, which I appreciated. Overall, the experience felt a bit stretched compared to my expectations, but still manageable, thanks mostly to the software’s user-friendly side and somewhat flexible support. It wasn’t the perfect fit for my hours, but it wasn’t a complete mismatch either.