Expected quick sales process but laga zyada time
Jab maine WFHI ke software ke liye inquiry ki thi, tab mujhe laga tha ki sales process bahut fast hogi aur sab kuch turant clear ho jayega. Lekin mujhe laga ki jo initial discussion aur pre-purchase training ke liye jitna time laga, wo thoda zyada tha. Har ek step mein mujhe baar-baar follow-up karna pada aur kabhi kabhi jo details di gayi, wo bilkul clear nahi thi. Mujhe laga ki thoda aur streamline karne ki zarurat hai onboarding process mein, taaki customers ko jyada wait na karna pade. However, mujhe yeh bhi kehna padega ki jo information mujhe di gayi thi uski quality acchi thi aur training sessions effective the. Toh expectation ke hisaab se time toh zyada laga, lekin quality mein koi compromise nahi tha. Agli baar main chahti hoon ki sales process thoda aur quick ho jaye, tabhi ye product mere liye aur useful hoga. Isliye 5 star rating dene ke bawajood thoda waqt manage hone ka reset is important laga mujhe.