Expected quick responses but was mostly left waiting
I hoped that the sales team would respond promptly when I first reached out with questions about the software and services. Initially, the responses were quite slow and often felt generic, leaving me unsure if they fully understood my queries. I found myself waiting longer than I expected just to clarify simple doubts about the dialer and database features. At times, it seemed like the sales people were not very proactive or detailed in their communication. However, I will give them credit for eventually following up and providing adequate information, which helped me make some decisions. Still, the slower pace of replies compared to my initial expectations made me hesitate a bit. In the end, I felt the sales communication left some room for improvement in terms of responsiveness and clarity before purchase decisions are made.