Expected quick response, par bas wait hi milaa
Maine socha tha sales team kaafi quick reply karegi lekin unfortunately koi patience nahi mila. Jab mujhe product details confirm karni thi, tab responses kaafi slow aaye aur kai baar toh repeat karna pada apni baat. Call back promises kare they but follow through nahi hua, jo mujhe disappoint kar gaya. Sales ke dauran jab system ke features samajhne ki koshish kar rahi thi, toh kaafi confusion thi par koi prompt guidance nahi mili. Chat support bhi lagataar offline ya unresponsive dikha raha tha. Pehle toh laga hoga technical problem hai, par wait karte karte laga ki communication hi poor hai. Is wajah se dua ki trend mein shuruat thi, par jitna bhi time liya us hisaab se jaise virtually koi interest nahi tha mera question solve karne mein. Bas ek line mein bola tha 'will get back soon' aur phir silence. Mujhe sales process itna disappointing laga ki main maanti hoon ki baki cheezein kaise hain, par yeh starting point ne mera confidence down kar diya. Abhi tak soch rahi hoon ki kya ye software mere liye sahi hoga agar itna unhelpful sale support milega.