Expected quick response but got none

Expected quick response but got none

I was expecting a helpful and timely response during the training and onboarding phase, but unfortunately that was not what happened. Whenever I reached out for assistance, the replies were delayed or absent, which made it very frustrating to progress. The lack of support made learning the software difficult and I felt abandoned despite my efforts. I hoped for a responsive team to guide through the setup, but it felt like my attempts to get help were ignored repeatedly. This shortcoming made the training experience poor for me overall.