Expected quick resolution but communication left me doubtful
When I reached out to WFHI support, I was hoping for quick and straightforward help. Initially, one call felt promising; the person was polite and seemed to understand my issue with the calling tools. However, after that, the communication became inconsistent. Emails were delayed and sometimes didn’t address my exact problem. I wasn’t sure if they were investigating or had just overlooked my concerns. By the end, I felt a bit unsure rather than confident about how well my issue would be resolved. Though I appreciate that support did eventually respond, the lack of clear updates left me guessing. I hoped for a more structured and transparent support experience because setting up these remote workflows requires steady guidance. Honestly, the one positive was that the initial call made me feel like someone knew what they were doing. But overall, support and communication didn’t match my expectations for clarity and consistency.