3 out of 53 of 5Unverified experienceSales and pre-purchase
Expected quick replies but thoda delay aur repetition mila
Maine socha tha ki sales and pre-purchase process mein zyada time nahi lagega, bas ek do gallian clear karni hongi, and phir kaam shuru karna easy hoga. Par jab sign-up kiya, toh mujhe call center se baar baar repeat karna pada ki main kis product ke liye interested hoon aur meri requirements kya hain. Yeh thoda sa frustrating tha kyunki lagta tha ki unke paas mera profile hai, phir bhi baar baar wahi cheezein puchhi gayi. Waiting time bhi kabhi kabhi zyada ho jata tha, shayad kyunki demand zyada thi. Haan, end mein jo product mila, wo achha tha aur training sessions timely the, par sales interaction mein thoda aur smoothness expect kar sakta tha. Overall, jo expect kiya tha us se match nahi kar paya pura, par kuch parts ache bhi rahe.