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WFHI review

Expected quick replies but response thoda slow tha

2 out of 52 of 5Verified purchaseSupport and communication

Expected quick replies but response thoda slow tha

Main soch raha tha ke jaise company promise karti hai, waise toh support quick aur helpful milega jab software use karna start karunga. Lekin jab main support ko call kiya, toh response milne mein time laga, jo thoda disappointing tha. Kabhi kabhi calls bhi answer nahi hui directly, aur mujhe baar baar callbacks ka wait karna pada, jo expecting se alag tha mere liye. Dialer software mein bugs aaye the jo maine bataya, par fix hone mein bhi kaafi samay lag gaya. Payment aur sign-up process shi tha, is point pe koi problem nahi rahi, bas usi mein efficient lagta hai sab. Training ke dauran support ne help karne ki koshish ki, lekin delay ki wajah se process thoda slow ho gaya mera. Mujhe laga tha ki priorities zyada clear hongi, par ultimately support ne jo kiya wo thik tha. Overall, main expect karta tha thoda zyada quick aur smooth service, but chalo thoda toh adjust karna pada mujhe abhi toh software use karte hue.

Kamal SuriLadakh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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