Expected quick replies but kaafi baar wait karna pada
Mujhe laga tha ki support team se baat karte hi mera issue jaldi se solve ho jayega, lekin mujhe thoda disappoint hona pada kyunki delays thode frequent the. Jab mein calling tools ke baare me help mangi, toh ek call ke baad mujhe rebate dene ke liye dusre department me refer kiya gaya aur phir baar-baar repeated details deni padi. Ye repetition mera waqt waste karti thi aur thoda frustrating tha. Training videos acche hain, par jab real-time issues aaye aur mujhe telephonic assistance chahiye thi, wahan mein zyada efficient response expect kar rahi thi. Sign-up process smooth tha, lekin jab invoice follow-up karna pada, toh response me slow thi. Overall, mujhe lagta hai ki support kitna prompt hai, ye thoda enhance karne ki zarurat hai. Aapki automatic updates feature ne kaafi disruption bachaya, isme koi dikkat nahi thi.