Expected quick replies, but it wasn’t that responsive
Hey, I thought the training team would be more on the ball with answering my queries, but honestly it took longer than I expected to get back to me. I was expecting at least a day’s turnaround but sometimes I waited up to two days, which was frustrating because I was trying to get up to speed fast. The training content itself was okay but when I asked for clarifications, people weren’t very prompt. I also felt like the communication could’ve been clearer since I was getting partial responses often. It made me think that the support team might be busy or not fully focused on onboarding folks like me. I get that busy times happen, but it wasn’t what I was hoping for and it slowed down my learning curve. I know I probably expected too much, but honestly the level of responsiveness could’ve been better for the kind of structured training they promised. Payment and sign-up stuff was straightforward at least, so that part was fine.