Expected quick process but it felt slower day-to-day
You promised a straightforward setup and quick access to your software, but my experience has been more mixed than smooth. The sign-up was simple, and I got the basic invoicing information quickly, so that part met expectations. However, as days went by, I noticed some features, especially the calling tools and database updates, were not as intuitive or easy to manage without frequent training refreshers. The onboarding was helpful but did not cover all the things I needed to work comfortably from the first week onward. Support was reachable but not always immediately responsive, which made me rely more on trial and error than guided help. Payment processing and invoicing were clear, but overall the daily navigation felt slower and not as seamless as I expected. I understand complexity is sometimes unavoidable, but I hoped for a more efficient flow so I could focus more on my work than on managing technical glitches.