Expected quick onboarding, got a thoda confusing process
Maine socha tha ki onboarding and training easily samajh aa jayega, par mujhe thoda zyada mehnat karni padi. Sabse pehle, jab maine training module khola, toh lag raha tha ki main seedha apne liye zaroori cheezein find kar sakti hoon, lekin menu thoda confusing tha. Pehle main dialer ke baare mein jaana chah rahi thi, par waha tak pohchne ke liye mujhe multiple steps par click karna pada and kabhi kabhi lag bhi aa raha tha. Phir jab maine database feature explore kiya, toh uski documentation itni detailed nahi thi, isliye mujhe khud se kaafi try karna pada to understand how it actually works. Payment process samajhne mein bhi thodi dikkat hui, kyunki invoices thode unclear the. Positive point yeh raha ki training ke dauran phone support available thi, jisse main apne kuch queries clear kar payi. Par overall, jo ease of use ka expectation tha, woh puri tarah se meet nahi hua. Mujhe lagta hai thoda simple interface or clear guidance training mein helpful hota for beginners like me.