expected quick help, got just more confusion instead
Honestly I was hoping the pre-purchase and sales side would be clearer but it was kinda messy. I tried asking about what exactly the software would cover and how the training worked but got bits of info that didn't really line up. Also, the signup part felt like they expected me to figure out a lot on my own. There was no clear explanation about what comes included or what I might have to do separately. The support line was slow and sometimes the person I spoke to sounded unsure or repeated the same things, which was frustrating. Only thing I thought was okay was how the invoices came automatically without me chasing for them. Overall though, it felt like I was more confused than helped when I was trying to get info before even starting. Wasn’t what I expected at all and I probably won’t continue with it for now.