Expected quick help but got frustrating delays
I reached out to customer support expecting prompt and clear assistance with the dialer tool, but unfortunately, the whole experience was quite disappointing. I was told help would come soon, but I didn’t hear back for a long stretch, which caused real trouble in setting up my workflow properly. The communication felt inconsistent, and when I finally did get a response, it didn’t fully resolve the issues I was facing. I’m quite frustrated because I need reliable support if I’m to continue using this software. If the communication had been better and more timely, I might not feel so discouraged. But as things stand, I am worried I will definitely need to call again next time, and I’m not confident the support will be much better. It was very far from the helpful experience I expected when signing up.