Expected quick access, but support ne disappoint kiya
Maine socha tha ki software jaldi access mil jayega aur agar koi problem ayi toh support team turant help karegi, par unfortunately aisa hua nahi. Jab login karne ki koshish kari toh baar baar errors aaye aur support se baat karne ki koshish ki toh response bahut slow aur kabhi kabhi irrelevant tha. Main ne khud kaafi baar call kiya unko, lekin lagta tha ki wo busy hain ya phir mera issue samajhne mein problem ho rahi thi. Software ka interface bhi kuch complicated lagta tha, jo ki mere liye navigation ko aur difficult banata tha. Dialer se connect karne mein bhi delays aaye, jisne mera kaam stop kar diya. Mera overall experience bahut disappointing raha kyunki main bas time waste karta raha aur kaam nahi kar paya. Agar support thoda zyada proactive hota toh shayad better experience milta, lekin abhi ke liye lagta hai ye mere liye suitable nahi hai.