Expected ordered steps but found a mixed flow instead

Expected ordered steps but found a mixed flow instead

I was anticipating a clear sequence in the sales and onboarding process, but what came was somewhat jumbled. I expected the steps to be logically ordered from sign-up to training and then software usage, but instead, some steps like database integration and dialer setup seemed randomly placed. It left me wondering if I missed something or if this was just how they operate. Though the sign-up and payment processes were straightforward and clear, the inconsistency in how the procedures unfolded made it harder to stay confident I was doing things right. Maybe the experience varies, but my own journey felt like the flow needed better structuring to meet first expectations.