Expected ongoing convenience but got mostly one-time setup

Expected ongoing convenience but got mostly one-time setup

I assumed the billing and payment process would be mostly automatic on an ongoing basis after setup, but what I found was different. There was a big push during onboarding to set up all details and documents, which felt like a one-time effort to get everything in place. However, after that, managing invoices and payments required more manual steps than I expected, like re-checking details and occasionally troubleshooting payment records. I thought the system would handle recurring billing more seamlessly, but I found myself spending more time on it regularly. Only part that was smooth was the sign-up itself, which was fast and clear. The ongoing payment management left me wanting a bit more convenience.