expected onboarding to match actual hours better
When I first registered for wfhi’s training and onboarding, I hoped the schedule would align closely with the hours I usually work remotely. Unfortunately, the sessions occasionally required logging on at times that overlapped with my personal commitments or peak work periods. While the onboarding content was well structured and informative, the timing felt less flexible than I anticipated. It would have been preferable if there were options or recorded modules allowing me to learn on my own pace rather than strict scheduling. Onboarding did help me understand the calling tools and database features well, which was positive, but the mismatch on timings caused some inconvenience. I appreciate that the system updates automatically to keep the training material relevant, yet without better fit to real work hours, it’s hard to engage fully. The invoicing and sign-up flows were straightforward, and support was ready when questions arose. Overall, my expectation was for more adaptability in training hours to match varied remote workflows. This small issue impacts my full satisfaction though I recognize the quality of the actual program content is strong.