Expected onboarding to be quicker, overall took a bit longer
My expectation was that I would be able to get going with the software much sooner than actually happened. I thought the training sessions would cover all the basics, and then I’d be good to start right away. In reality, it took a few extra days to really get comfortable with the calling tools and database features because some parts of the onboarding required me to navigate through automated prompts and self-guided resources that were not very detailed. The instructions were straightforward enough, but I guess I underestimated the time needed to set up the software environment to my liking. On the other hand, I appreciated the fact that the training wasn’t rushed and gave me space to ask questions. That helped me feel more confident in the long run. I also found that automatic updates occasionally required another round of orientation to understand the new functions, which extended the time before I felt fully operational. Overall, while I expected faster access, the actual process helped build a more solid understanding, even if it took longer than I hoped. I don’t think it was too troublesome; it just didn’t match my initial anticipation exactly.