Expected onboarding hustle but support got me running quite fast
When I first signed up, I was a bit uncertain about how quickly I’d be able to get going with WFHI software, especially since remote workflow systems often come with their own hidden learning curves. I expected the onboarding and initial training to stretch over days, maybe more, but I was surprised how responsive the telephonic support turned out to be. The training was clear enough, although at times I felt I needed additional clarification to keep pace. Luckily, the support team was just a call away and helped to resolve questions without making me wait too long. Comparing what I thought I’d face with what actually happened, it was a little easier than I feared. Setting up the dialer and database integration took some time, but updates happened gently in the background, causing no disruptions. Invoicing and payment steps came off without any complex surprise. So while I did expect a bit more struggle getting used to the software, with the good support and clear instructions, I was able to start using it confidently sooner than I imagined. I’m still figuring out some finer points but the initial period was definitely smoother than my nervous expectations.