Expected much more from training, got frustrated
Before starting the training with WFHI, I had clear expectations that the onboarding process would provide detailed step-by-step guidance suited to my pace. However, after completing the sessions a while ago, I now see that the training didn't fully match what was advertised. The explanations sometimes felt rushed, and the software functionalities were not sufficiently clarified in real-world contexts. I hoped the dialer and calling tools would be introduced with hands-on practice, but that aspect was missing. This gap left me struggling when I tried to handle the database and workflow management independently. Reflecting back, I feel the overall experience was disappointing because it lacked the depth of support I expected going in, which has slowed my progress with the platform.