Expected more to be smooth but got stuck in the middle
When I signed up with WFHI, I was hoping that the training and onboarding would be seamless, especially since they promoted smooth daily functioning alongside initial setup. However, while the first day was mostly okay, I quickly realized that the day to day experience had more bumps than expected. The training materials sometimes felt too generic, not tailored enough to the specific workflows I was trying to establish. On certain days, the calling tools lagged and seemed not to update automatically as promised, leading to frustrating pauses in my routine. The telephonic support was responsive in the beginning, but after a few calls, it felt less priority and a bit slow, which affected how quickly I could resolve issues. That said, I will grant that the software itself has potential and when it worked, it genuinely helped organize the database effectively. The sign-up and payment process was straightforward as advertised, so at least I didn't face hurdles there. Overall, the experience didn't fully meet the expectations I had before purchase, leaving me a bit hesitant about recommending it wholeheartedly without reservations.