Before signing up, I was expecting a very slick system with seamless integration of all features, es
Before signing up, I was expecting a very slick system with seamless integration of all features, especially the calling tools and database management. However, the reality was quite different. When I first tried to use the dialer, there was a notable lag, and sometimes calls would drop unexpectedly, which was disappointing. The signup process seemed simple, but the invoice generation was less clear than I anticipated, with some details missing that I thought would be standard. On the positive side, the automatic updates did work fine and helped keep the software current without much hassle. Still, the product did not fully match the smooth and polished experience that was described during pre-purchase discussions. I do recognize that some glitches are common with remote workflow software, but the level of troubleshooting I had to undertake was more than I expected. Thus, despite some aspects working adequately, overall I was let down by the service.