expected more than what turned out to be
When I first signed up, I had this image of a smooth setup with all the tools working together seamlessly. Honestly, the pre-purchase information made it seem like everything would be intuitive and ready-to-go, but the software interface felt cluttered and not very user-friendly. The dialer feature was alright, I guess – it did its basic job without too many glitches. However, the onboarding flow was confusing, and finding the right training module took longer than I thought. Invoicing was straightforward enough, and at least I didn’t struggle with payments. Still, I expected a lot more polish and integration based on the description online. I tried to make sense of the database features, but they felt a bit too complex for how I wanted to use them in my remote workflow. Support felt distant and not very proactive when I called about some issues. In the end, the automatic updates didn’t seem to fix the underlying UI problems that made my daily use frustrating rather than helpful. So, although one part worked okay, overall this was below what I thought I'd get.