Expected more than met, but mostly fine
I had a basic idea about how the onboarding and software would work before committing, and generally it aligned well with what I was expecting. The sign-up and payment parts were as straightforward as promised, and the automatic updates seemed to keep everything current without needing extra effort. However, the pre-purchase information perhaps glossed over how much I would need to learn on my own to navigate the database and dialer effectively. The training provided was helpful but not as comprehensive as I had hoped for given the initial outline. That said, overall the platform has been functional and mostly meets my basic requirements for remote workflows. I’ve gone through the early stages of the onboarding flow now and, while there are minor friction points, I find it good enough to rely on moving forward, though I do wonder if the initial explanation could have been more thorough.