3 out of 53 of 5Verified purchaseTraining and onboarding
Expected more quick responses during onboarding
I was hoping the support people would reply fairly fast during training but it took longer than I expected to get answers sometimes. They were polite and helpful when they did respond, which was good. The onboarding itself covered the basics well enough, but I occasionally had to wait before help came through. So overall, it met some expectations but with a bit of delay I hadn't anticipated. I think quicker replies would make the training feel smoother and less frustrating, but I appreciate that they were trying their best even if the timing wasn’t always ideal.