Expected more prompt support, but some parts worked fine
Initially, I expected the training support to be quicker in responses because it's crucial when you’re trying to get through onboarding. But in my experience, replies could be slow at times, which made progressing a bit frustrating. The training content itself was decent and quite informative so that part did meet my expectations. Setting up the dialer and using the database feature was mostly straightforward once I learned the basics, so that worked well. The invoicing and payment stages were smooth too, without delays. I was also hopeful the telephonic support would be more immediate, but it often felt like I had to wait or send reminders. So while I appreciated some parts working fine, the overall responsiveness didn’t quite match what I thought I’d get based on what was promised.