Expected more prompt replies but got slow responses
I expected the training team to be more responsive during onboarding, but that wasn’t quite the case. When I reached out for help or clarifications, responses often took longer than I anticipated, which was disappointing. The communication didn't feel proactive, leaving me waiting unnecessarily for answers that could have improved my experience. I was hoping for a more engaged support system that would help ease the learning curve and provide timely guidance. Instead, I found myself repeating questions or following up multiple times, which added to my frustration. The pace of replies didn’t match what I needed to keep moving smoothly through the training material. Honestly, I had higher expectations based on what was promised, but the reality was slower and less attentive communication than I hoped for. This gap impacted how quickly I could make progress, despite the training content itself being solid enough.