Expected more personalised training but software basics were solid
I came into this WFHI training with fairly high expectations, hoping it would offer more tailored guidance than my previous experiences. The onboarding was fairly structured and covered all the essential topics like dialing tools and database features, which was good. However, I found the sessions somewhat rigid, especially when it came to applying knowledge flexibly during real workflows. Compared to other platforms I've used, WFHI lacked a little in adaptive support. On the plus side, the automatic updates and smooth invoicing process helped reduce distractions. Their telephonic support was reliable but didn't offer much beyond basic troubleshooting. All in all, the training met the core expectations, though I would say it could benefit from more interactive or customised content to better fit varied work hours and needs.