5 out of 55 of 5Verified purchaseSupport and communication
expected more help but didn’t need any
I went into this expecting to have to call support several times during the onboarding, figuring the dialer and database might take a while to set up. Surprisingly, the software guides and the automatic updates made everything smoother than I'd imagined. I used the training sessions and found them clear enough that I didn't have to escalate any questions to telephonic support. That was a bit of a relief, as I was worried the process would be complicated or slow. Knowing all info was neatly organized in the database helped too. Next time, I might well rely more on the self-help resources again rather than needing to ask for priority assistance.