Expected more hands-on training but liked the database overview
Before starting training and onboarding with WFHI, I had thought it would be a more hands-on experience guiding me through every software feature. While the initial walkthrough was quite clear, especially where the database was concerned, I found the training didn’t cover the call dialer as thoroughly as I’d anticipated. The database feature surprised me positively; it was better organized and more useful than I expected, making it easier to manage contacts and notes. On the other hand, some parts of the training felt a bit brief, which made me uncertain about using all tools confidently right away. The onboarding flow matched my expectations in providing step-by-step guidance, although it lacked some depth in explaining integration options. Automatic updates worked without issue, and the sign-up and payment processes were smooth enough to not cause any hassle. Telephonic support was generally helpful, answering my questions about the database setup, but I felt calls about software quirks were on the shorter side. Overall, the database section definitely stood out as the highlight of the training, but I was left wanting a little more comprehensive coverage on other features. It’s a mixed bag, but definitely worthwhile if you have some tech experience going in.