Honestly, I thought there would be a more step-by-step guided training setup. While there were mater
Honestly, I thought there would be a more step-by-step guided training setup. While there were materials and some onboarding emails, I found myself figuring out a lot on my own. I expected a clearer roadmap for using the calling tools and database because those felt complicated at first. The automatic updates sometimes changed settings without clear notice, which confused me more. Payment and sign-up were smooth, but the training seemed incomplete in parts. It felt like you are told what to do but not exactly how to do it, so I spent unnecessary time troubleshooting. Telephonic support was okay but not enough to cover the gaps. In the end, I expected more ready-made guidance and less need to discover on my own. I imagine others might find it easier if they are comfortable with self-teaching, but I wasn't as prepared for that.