I had fairly modest expectations going into this, believing I’d receive a clear introduction to the

I had fairly modest expectations going into this, believing I’d receive a clear introduction to the

I had fairly modest expectations going into this, believing I’d receive a clear introduction to the software and its capabilities. Unfortunately, what I encountered was quite different. Much of the initial sales and pre-purchase information left me needing to do additional research outside the provided materials. There wasn’t enough straightforward explanation or examples that would have helped me gauge if the software was a good fit for my workflow. I found myself piecing things together on my own rather than having a guided experience that would have been more efficient. The sign-up and invoicing process, while functional, was supported by minimal assistance, which meant I had to spend time figuring out how it all worked instead of just jumping into actual use. There was a lack of clarity about the features in relation to what I expected, and that slowed down my ability to get accustomed to the product right away. Still, I’ll acknowledge the software itself has potential, but I wish the sales side had been less sparse and more proactive so I wouldn’t have had to navigate so much solo effort.