Expected more guidance, ended up figuring out things myself
When I first explored the WFHI platform, I expected the sales and pre-purchase information to be more comprehensive. While some parts of the onboarding were clearly laid out, I found myself needing to dig for details about the database and calling tools on my own. The sales process gave a good overview but missed some specifics that I had to research separately. This left me with a mixed feeling—some anticipation due to the basic clarity, but also a bit of frustration that it wasn’t more hands-on from the start. I appreciate the parts that were explained well, but I wished for a little more support pre-purchase.