When I first signed up, I assumed the onboarding and training would be pretty hands-off but with cle

When I first signed up, I assumed the onboarding and training would be pretty hands-off but with cle

When I first signed up, I assumed the onboarding and training would be pretty hands-off but with clear step-by-step support. I got plenty of content and the software itself is solid. However, I found myself figuring out several specific workflows with little direct instruction, especially around setting up my calling tools and database features. The training modules covered a broad range but didn't always connect directly to my immediate setup needs, which meant some trial and error over a week or so. On the bright side, the automatic updates and telephonic support made it easier once I got past that initial hump. I think new users might benefit from a more guided onboarding path. Still, overall the training helped me get reasonably proficient, but it was not as hands-on as I expected, so I rated it four stars instead of five.