Expected more guidance but software did the basics well
Before purchasing, I expected a lot more handholding to understand the details about how the software would integrate with my existing workflow, but most of it I had to figure out by myself. The sales process was pretty straightforward, and the initial communication was clear enough. When it came to signing up and invoicing, the process was smooth and efficient, which was a relief. The database feature matched what I needed, and the automatic updates ensured that the software stayed current without any manual intervention. On the downside, the onboarding training materials could have been a bit more comprehensive with detailed examples; I had to spend time experimenting myself to truly get comfortable. Overall, I got what I expected in terms of functionality, and though I wished the pre-purchase explanations were deeper, the actual product worked fine. I would say it's a practical choice for those comfortable with self-learning but not ideal for someone wanting step-by-step handholding right at the start.